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I have been wanting to get the oil pump on my Probe replaced for some time
now, because the "ticking" noise is very annoying, and embarrassing. Well,
I have been back and forth with my local Ford Dealer and Ford Motor Customer
Service trying to get some compensation for the cost of the redesigned pump
and the cost of replacing it. I have verified that the pump was indeed
redesigned, the only problem now is getting the new one on my car. My local
Ford dealer quoted $251 for the part, then there is labor. I am
guessimating another $250 for labor, because it is no easy job, in fact,
$250 may be low-balling it. The poor design was Ford Motor Company's fault,
not ours, so I feel we should be compensated for the installation and cost
of this new pump. What I would like for people to do, if they are willing,
is just call the Ford Motor Customer Service at 1-800-392-3673, and just be
blunt, and say you have verified a the faulty oil pump that came on our
cars, and would like to be compensated for the cost of the new pump and
installation. If they ask how, refer them to the AERA (American Engine
Rebuilders Association) Technical Bulletin 1633. From what I have heard it
sounds like about every 2.0L Probe owner I know has this problem, signiture
being the noisy annoying HLA's. While we may not get anything, at least
will request will be documented and perhaps one day Ford will wake up and
take responsibility for the faulty design.
Thank you
Bryan Pendleton
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